New managers and supervisors are in a unique role of being able to direct and manage a group of people, but at the same time are learning the best methods of leadership and management. This course is designed to give participants an understanding of key management and leadership skills, methods, processes and procedures, as well as practice on techniques. The principles used are easily adapted to any type of organisation or individual’s management role.
Date: 16th - 20th October 2022
Venue: Madrid, Spain
Course Objectives:
Understand and develop skills necessary for new managers / supervisors
Learn how to set goals and plan effectively and efficiently
Develop abilities to support strategic thinking and customer focus
Learn how to establish and maintain effective time management techniques
Develop and use positive techniques to build effective working relationships
Apply concepts of team building, team performance and motivation
Understand how to develop productive communication techniques
Understand the importance of performance standards, goals and objectives
Develop personal and team action plans to accomplish work and improve performance.
Who Should Attend:
Personnel who have recently been appointed to a new management or supervisory position
Those who are desirous of a managerial/supervisory position or those established managers / supervisors who have not had formal training
Those who are responsible for managing any type of group or team and representatives of all functional disciplines from any type of industry, business or organization, including the service industry.
Training Methodology:
This is a highly interactive training program, participants are gaining learning points through experiential activities.
Feel free to contact TSY International by Call / WhatsApp to Sunny +6012-6243921 (English) and +6011-60724931 (Arabic) or email to marketing@tsy.my.
Cheers.