Conflict is an everyday life for anyone in the workplace or at home. It is the ability to manage the conflict that lessens stress in a person. Therefore an insight into how to manage conflict is a must for everyone.
Date: 11th & 12th November 2019
Venue: Continental Automotive Components Malaysia Sdn Bhd, Prai, Penang
Define conflict and conflict behavior in Organizations
Distinguish between Functional and Dysfunctional conflict
Understand different levels and types of Conflict in Organizations
Analyze conflict episodes and the linkages among them
Understand the role of latent conflict in an episode and its sources in an organization
Describe a conflict management model
Use various techniques to reduce and increase conflict
Appreciate some international and ethical issues in conflict management
Who Should Attend:
Anyone who faces Conflict in their workplace – just about everyone?
Feel free to contact TSY Consultancy by Call / WhatsApp to +6017-4036965 or email to firstname.lastname@example.org