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TSY In House Training #134: Quality Awareness for Operator

TSY In House Training #134: Quality Awareness for Operator
Group photo.

Before we can talk about Quality Mindset and creating a formal, quality staff force, let's talk about creating a quality mindset and culture. When you think of a quality mindset, what comes to mind? What would be some examples of a culture that incorporates quality? In our experience, the organizations that have incorporated a quality mindset have a focus on documenting procedures on a consistent basis. It's not just management that’s involved. It’s everyone across all levels and lines of business that have inputs into the quality process.

Date: 5th March 2020

Venue: Benchmark Electronics (M) Sdn. Bhd., Bayan Lepas, Penang

Course Objectives:

Upon completion of this program, participants should be able to:

  • Quality Awareness Mindset and Culture

  • Continuous Improvement, Ways to use the Root Cause Analysis

  • Quality Tools and The PDCA Cycle

Who Should Attend:

Any employee, be it leader or follower, to have an important Positive Work Attitude and Quality Awareness in their workplace daily.

Training Methodology:

This is a highly interactive training program, whereby participants are to gain the learning points through experiential activities.

Feel free to contact TSY Consultancy by Call / WhatsApp to +6017-4036965 or email to


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