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TSY In House Training #92: Business English Communication Skills

Updated: Aug 6, 2019

TSY In House Training #92: Business English Communication Skills
Training in progress.

The course is aimed at people who need to improve their business writing skills in English. While first language speakers will benefit by refreshing their knowledge and skills, the course is especially helpful to second language English speakers.

The broad aim of this course is to develop the knowledge, skills and capabilities for effective business writing. Participants will also explore the underlying values and attitudes which convey respect for one’s audience when communicating. To communicate effectively in the business world learners will be trained to prepare clear, concise and professional English written communication.

Date: 15th & 16th July 2019

Venue: Continental Automotive Components Malaysia Sdn Bhd, Prai

Course Objectives:

  • Learn a method for continuously improving your writing skills based on Action-Reflection

  • Revisit the rules of proper grammar and understand sentence and paragraph fundamentals

  • Apply essential verbal and non-verbal strategies for effective communication

  • Structure and compose a variety of texts using simple language to effectively communicate a message to a specific audience

  • Match the type of communication purpose with the most appropriate channel for the receiver

  • Write professional letters, memoranda, e-mails, reports and proposals by reviewing standard templates and customizing these to your work context.

  • Apply effective language skills through correction of grammatical mistakes in written texts

  • Be confident to prepare and deliver a professional presentation within a business context

  • Draw up agendas for meetings and write concise minutes for efficient meeting management

  • Review errors and assess accuracy through rigorously applying a checklist to your texts

  • Learn the value of professional written communication in building good client relationships

Course Methodology:

This is a highly interactive training programme, whereby participants are to gain the learning points through experiential activities.

Who Should Attend:

Exempt Level employees and Junior Managers.

Feel free to contact TSY Consultancy by Call / WhatsApp to +6017-4036965 or email to


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